Frequently Asked Questions
Q1: What materials are used in your furniture collections?
We use a carefully curated selection of sustainably sourced hardwoods, premium metals, and eco-friendly composites in our collections. Our materials are chosen not only for their durability but also for their natural beauty, ensuring that each piece is as eye-catching as it is long-lasting. Our production process respects the environment while delivering a product that honors the rich legacy of traditional craftsmanship.
Q2: Can I customize my furniture design?
Absolutely. Customization is central to our philosophy. We work closely with our clients through every stage of design, offering choices in finishing, fabric selection, dimensions, and configuration. This personal approach guarantees that your furniture will perfectly reflect your taste and meet the practical needs of your space.
Q3: How do you ensure the longevity of your products?
Every piece of furniture undergoes extensive quality checks during production, ranging from material strength testing to final hand-inspection. Our commitment to long-term durability means that we use time-honored techniques alongside modern technology to create products that withstand the rigors of daily use without compromising on style.
Q4: What is the delivery process like for custom orders?
Upon confirming the details of your custom order, our production team meticulously schedules every aspect of your project. Once construction is complete, your furniture is subject to final quality assurance before being securely packaged and shipped. We keep you informed throughout the process, ensuring a seamless transition from our workshop to your doorstep.
Q5: How do you handle warranty and repairs?
Our dedication to customer satisfaction extends well beyond the point of sale. Every product is backed by a comprehensive warranty that covers potential manufacturing imperfections. Additionally, our service team is always ready to assist with repairs or maintenance queries, guaranteeing that your investment remains in pristine condition for years to come.